Guides
Plumbing and heating guides
Straight answers to the questions we get asked most, from dripping taps to boiler pressure. What you can safely check yourself, and when to call us.
GuideDripping tap? What to check firstMost dripping taps are caused by a worn rubber washer (in older screw-down taps that take several turns to open) or a worn ceramic cartridge (in quarter-turn and most mixer taps).Read the guide 
GuideBoiler losing pressure: causes and fixesA boiler that keeps losing pressure usually has a small leak somewhere in the heating system, a faulty pressure relief valve, or an expansion vessel that has lost its charge.Read the guide 
GuideCold radiators: bleed, balance or powerflush?Where the radiator is cold tells you the fix.Read the guide 
GuideLeak under the sink? Turn off, find it, fix itTurn off the water first, using the isolation valves under the sink or your main stopcock.Read the guide From our sister company
Radiator and powerflush guides
Kent Powerflush, our specialist powerflushing company, has more guides on cold radiators and sludge.
Can’t find your answer?
Call or WhatsApp. If it’s a quick fix, we’ll tell you.